SHIPPING
We offer fast, trackable shipping within Denmark and selected international locations.
Processing time:
Orders are processed within 1–2 business days. You’ll receive a confirmation email with tracking information once your order ships.
Delivery time:
- 1–3 business days
- 3–7 business days
- 7–14 business days
Please note that delivery times may vary slightly during high-demand periods.
Shipping fees:
Shipping fees are calculated at checkout based on your location and order size.
Pick-up at ARCH:
Free pick-up is available from our store at Nørregade 41, 1165 Copenhagen K. You’ll receive an email when your order is ready.
RETURNS
If it’s not a match — no problem.
Return window:
You have 14 days from the delivery date to request a return.
Conditions:
Items must be returned:
- In original condition
- Unworn and unwashed
- With all tags and packaging intact
How to request a return:
Email us at info@archcph.com with your order number and reason for return. We’ll guide you through the steps.
Return shipping:
- Customers are responsible for return shipping costs.
- We recommend using a tracked service.
Refunds:
Once we’ve received and approved your return, you’ll be refunded to your original payment method within 5–10 business days.
Questions?
Our team is here to help. Reach out anytime at info@archcph.com.